Astronergy officially launched the bilingual Astronergy Global After-Sales Service Platform after six months of meticulous preparation and testing, aiming to provide unified and efficient after-sales solutions to its global customers.

The platform integrates a variety of service functions, including issue feedback, product maintenance, technical support, and customer consultation. Aligned with Astronergy’s 3D strategy—Differentiation, Downstream, and Diversification—the platform achieves informatization, visualization, systematization, intelligence, and globalization. This ensures the customers enjoy efficient and traceable one-stop service through multiple channels such as the website, application, and WeChat mini-program.

Dr. Chuan Lu, Chairman & CEO at Astronergy, underscored the company's commitment to delivering exceptional service through the efficient and professional after-sales support team. He emphasized that Astronergy's 3D Strategy is to deliver unique customer value through synergies across different business lines, ensuring efficiency and timely delivery.

In today's competitive market, Astronergy Global After-Sales Service Platform provides an opportunity to bolster the company's competitiveness, strengthen its brand image, and optimize customer experiences to boost customer satisfaction and foster long-term business value.

To explore more and begin your journey with Astronergy's Global After-Sales Platform, please visit https://gcqsportal.astronergy.com.cn/#/login